Privacy Policy

1. Introduction

Anchor Point Graphics (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, app, and services.

By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

Personal Information

We may collect the following information when you use our app or place an order:

• Name

• Email address

• Phone number

• Shipping address

• Payment details (processed securely via third-party providers)

Design & Order Information

• Designs you create or upload

• Selected fonts, colours, and specifications

• Order details and preferences

Technical Information

• IP address

• Device type

• Browser type

• Usage data (how you interact with the app)

3. How We Use Your Information

We use your information to:

• Process and fulfil your orders

• Communicate with you, your order or installation

• Provide customer support

• Improve our app and services

• Calculate pricing and generate quotes

• Send order confirmations and updates

4. Payments

All payments are securely processed through third-party providers such as Stripe.

• We do not store your full card details

• Payment providers may collect and process your data in accordance with their own privacy policies

5. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with:

• Payment processors (e.g. Stripe)

• Shipping providers (e.g. Australia Post)

• Service providers necessary to fulfil your order

Only the minimum necessary information is shared.

6. Data Storage & Security

We take reasonable steps to protect your data, including:

• Secure servers

• Encrypted connections (HTTPS)

• Restricted access to sensitive information

However, no system is 100% secure, and we cannot guarantee absolute security.

7. Cookies & Tracking

We may use cookies and similar technologies to:

• Improve user experience

• Analyse app performance

• Remember user preferences

You can control cookies through your browser settings.

8. Access & Correction

You may request access to or correction of your personal information by contacting us.

9. International Users

If you are located outside Australia, your information may be transferred and processed in Australia.

10. Third-Party Links

Our app may contain links to third-party services. We are not responsible for their privacy practices.

11. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact:

Email: andrew@anchorpointgraphics.com.au

14. Compliance

This policy is designed to comply with applicable Australian privacy laws, including the Privacy Act 1988 (Cth), where applicable.